Taxi Service
We operate in the Macedon ranges area, as we are based in Gisborne, we provide a local taxi service within the Macedon Regional area.
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We cover short fare and long fare throughout the Macedon Shire area, whether you need a taxi to go to the shops, train station, or to the local doctors or after a late night at the local bistro we are able to take you to and from your home safe.
Airport Transfer
Whether you are flying to a business meeting, or a holiday we will make sure that you arrive at the airport on time safely and hassle free.
You may also book our services to return you home, from the arrival terminal and drive you home safe and sound.
We also provide a door to door experience from your holiday freight terminal.
Groups
Have a comfortable ride with you and your friends on a smooth and enjoyable journey
VIP Service
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TAC
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WORK COVER
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NDIS
If you are covered by any of the above you can call us and arrange your taxi transport​
Book a ride, track it, share your location and keep your loved ones informed
The Multi Purpose Taxi Program (MPTP) makes taxi cab travel a more affordable option for passengers with disabilities.
The MPTP entitles cardholders to discounted taxi cab fares in the state of Victoria. The cardholder must be in the taxi cab for the entire trip to be eligible for discounted taxi cab fares.
MPTP cards will pay for:
At Macedon Taxi Service we endeavor to make our service as
convenient for you as possible and accept payment by:
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CASH
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EFTPOS*
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MAJOR CREDIT CARDS*
*All card payments attract a 5% service fee, Eftpos services are provided via the Cabcharge Fareway Eftpos system which is available in every Macedon Regional Taxi Fleet.
A flat fee apply to any pick ups greater than 18KM from Gisborne due to wear and tear on the vehicles. This will be charged on top of your fare.
CALL NOW TO BOOK
Macedon Regional Taxi
PH: 54600122​
Download The
Macedon Taxi Services
App On Your Phone
App Are Available
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50% OF TAXI CAB FARES UP
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TO AN AMOUNT OF $120 PER TRIP​​
FURTHER INFORMATION ON MPTP
AND HOW TO APPLY CAN BE FOUND AT
Commercial Passenger Vehicles Vic.
NOTICE FOR PREBOOKINGS
All prepaid attracts a 5% fee non refundable.
All prepaid that is cancelled before 24hours is subject to 10% cancellation fee for bookings less than $40. Any bookings is above$40 will attract a flat fee of $30 cancellation fees, Any bookings is above $100 will attract a %60 of cancellation fee from your deposit due to high km that drivers have to travel to your location. balance of prepaid will be refunded and can take over 28 days.
Frequently Asked Questions
Payment And Pricing
FARE ESTIMATION
TO VIEW A FARE ESTIMATE, TYPE IN YOUR INTENDED DESTINATION IN THE “Destination” BOX, in the app.
IF YOU WANT TO CHANGE THE PICK UP POINT, PLEASE TAP THE PICK UP LOCATION IN THE BAR ON THE TOP OF THE PAGE THEN UPDATE THE ADDRESS.
ONCE PICK UP AND DROP OFF POINTS HAVE BEEN ENTERED,press the car icon in middle of the screen, A FARE ESTIMATE WILL BE DISPLAYED before the confirmation of booking..
Cancellation Fee
A $25 CANCELLATION FEE WILL BE CHARGED FROM PASSNGERS IN THE FOLLOWING SITUATIONS:A PASSANGER THAT CANCELS 5 MINUTES (OR MORE) AFTER REQUESTING FOR A HAIL TRIP A PASSANGER CANCELS AND THE DRIVER HAS ALREADY ARRIVED AT THE PICKUP LOCATION IF YOU BELIEVE YOU WERE INCORRECTLY CHARGED A CANCELLATION FEE, PLEASE CONTACT US AT admin@macedonregionaltaxi.com.au AND INCLUDE YOUR TRIP DETAILS.​​
Cancelling A Macedon Regional Ride
TO CANCEL YOUR REQUEST, YOU CAN TAP THE 'three dots' ON THE LOWER right ON THE PHONE.YOU ARE UNABLE TO CANCEL THE TRIP ONCE THE TRIP HAS STARTED.IF YOU CANCEL THE TRIP 5 MINUTES AFTER YOUR DRIVER ACCEPTS THE REQUEST, OR AFTER YOUR DRIVER ARRIVES AT THE DESTINATION (BUT BEFORE THE TRIP STARTS), YOU MAY BE CHARGED A $25 CANCELLATION FEE.
Waiting Fees
EVERYONE'S TIME IS VALUABLE AND TO RECOGNISE THIS, MACEDON TAXI SERVICE HAS INTRODUCED A PER-MINUTE WAITING FEE AFTER A DRIVER ARRIVES. THIS WILL ONLY BEGIN 3 MINUTES AFTER YOUR DRIVER ARRIVES AT YOUR LOCATION. RIDERS WILL BE CHARGED A WAITING FEE OF $0.56-$0.80 PER MINUTE.THIS WILL CONTINUE UNTIL YOUR DRIVER BEGINS THE TRIP.IF THE TRIP IS CANCELLED, YOU WILL ONLY BE CHARGED THE CANCELLATION FEE. YOU WILL NOT BE CHARGED ANY WAITING FEES IN THIS INSTANCE.​
Payment And Pricing
IF YOU HAVE AN OUTSTANDING PAYMENT ON YOUR ACCOUNT, IT'S LIKELY BECAUSE YOUR FUND ON THE ACCOUNT WAS INSUFFICIENT FOR YOUR LAST TRIP PAYMENT. PLEASE MAKE SURE YOU COMPLETE THE OUTSTANDING PAYMENT IN ORDER TO REQUEST A TRIP AGAIN.
Pending Charges/Payments
IF YOU ARE EXPERIENCING AN ISSUE WITH YOUR PAYMENT METHOD, FOLLOW THESE STEPS:- CHECK YOUR CARD NUMBER AND INFORMATION IS CORRECT, WITHOUT TYPOS- CHECK THAT YOUR CREDIT CARD ALLOWS FOR ONLINE PAYMENTIF YOU ARE STILL UNABLE TO ADD THE CARD TO YOUR ACCOUNT, PLEASE TRY REMOVING THE CARD AND THEN RE-ADDING IT.
Adding / Changing Payment Information
AT THIS STAGE, YOU'LL ONLY BE ABLE TO ADD ONE PAYMENT METHOD TO YOUR ACCOUNT.TO ADD YOUR PAY MENT METHOD:1. TAP ON THE UPPER LEFT HAND CORNER AND SELECT WALLET2. ADD YOUR CARD / PAYMENT METHOD BY FOLLOWING THE ON-SCREEN PROMPTS.YOU CAN EDIT YOUR PAYMENT METHOD BY DELETING YOUR CURRENT PAYMENT METHOD. TO DO THIS
1. TAP ON THE UPPER LEFT HAND CORNER AND SELECT PAYMENT.
2. TAP ON YOUR PAYMENT METHOD.
3. CLICK 'DELETE CARD'.
What If The Driver Makes Me Feel Unsafe
​WE TAKE ANY UNPLEASANT INCIDENTS ON YOUR TRIP VERY SERIOUSLY AND WILL TREAT SUCH INCIDENTS WITH THE UTMOST PRIORITY. UNPROFESSIONAL BEHAVIOUR SUCH AS INAPPROPRIATE PHYSICAL CONTACT, ASSAULTS OR ANY OTHER MISCONDUCTS ARE NOT ACCEPTABLE AT MACEDON.IF YOU HAVE BEEN INVOLVED IN AN INCIDENT, PLEASE MAKE SURE THAT YOU AND YOUR PARTIES ARE SAFE.PLEASE NOTIFY POLICE OR EMERGENCY ON 000.INFORMING US OF YOUR INCIDENT WILL ALLOW US TO TAKE IMMEDIATE ACTION TO ENSURE THE MACEDON REGIONAL TAXI SERVICES PLATFORM REMAINS SAFE FOR BOTH RIDERS AND DRIVERS. WE WILL WORK CLOSELY IN COOPERATION WITH ALL LOCAL AUTHORITIES.
